Monday, January 28, 2013

Top 10 Tips for Acing Your Next Job Interview




By: Whitson Gordon 

Finding a job is tough enough as it is without having to go through harrowing interviews. Here's everything you need to know about nailing your interview so you can get through it stress-free.

10. First, Get the Interview

Before you can ace your interview, you have to actually get the interview. That means making an awesome resumé and making sure it gets through. Check out our top 10 ways to rock your resumé, and make sure to avoid the items that can kill your chances at getting the job (like a long history of unemployment). Once you're done, don't just send it in with the rest. Use your connections and a bit of ingenuity to beat that computerized system and get your resumé into the right hands. If you don't get the interview, find out why and use that to help you the next time around.

 

9. Prepare Ahead of Time

So you've got the interview, but you still have a lot of work to do before you walk into that building. Writer Alan Skorkin says the main reason most people suck at interviews is a lack of preparation. So, find out as much as you can about the company, research the job, and formulate a strategy to stand out in that interview among all the other candidates. Getting a cheat sheet together and studying it can help you out, too.

 

8. Make a Good First Impression

Your job interview starts the second you walk in the door, so be ready. Practice walking into a room if you have to. But more than anything, learn how first impressions work and do everything you can to make a good one: be on time, dress and groom yourself well, and be aware of your body language. Remember, just giving a damn will go a long way in your first impression—if you don't want to be there, they'll know.

 

7. Tackle the Tough Questions

Once you're inside, it's time for the hard part: answering the interview questions. Know the questions you'll be expected to answer backwards and forwards, and do some extra research on answering the really tough ones, like "what is your biggest weakness," "have you ever been fired," "tell me about a challenge you faced with a coworker," or even just the ever-vague "tell me about yourself." Most of your answers will probably follow a specific pattern, so when in doubt, fall back on the STAR technique. But most of all: learn why they're asking you each question and tailor your responses to their hidden motives. Don't be afraid to dance around questions you'd rather not answer, too.

 

6. Ask Some Questions Yourself

Your interviewer shouldn't be the only one asking questions. This is your chance to not only make a good impression, but learn a bit more about the job you're applying for. Ask a few questions that will make you look good, as well as some questions that'll show you whether this is the right job for you. With the right questions prepared, you'll be one step ahead of the competition.

 

5. Emphasize Your Good Qualities

You'll probably feel the need to be humble, but don't. Shameless self-promotion is a good thing in job interviews. In fact, it's the only thing you can really do to showcase your good qualities. If you don't have experience to tout, remember that potential is actually more valuable than experience: if you can show why you're a promising hire, you're in.

 

4. Avoid the Common Pitfalls

So you've learned what to do, but it's also important to know what to avoid. Even something as simple as negative body language can sabotage your chances, so make sure you aren't hurting yourself without knowing it. Research the subjects you should avoid and make sure you don't overshare, particularly when it comes to your personal life. As long as you don't raise any red flags, you should be good to go.

 

3. Recover When Things Go South

Hopefully, with the right preparation, your interview will go smoothly. But, if you end up answering a question terribly or hit a common brick wall (like claims of over qualification), learn how to turn the tide quickly so you can get back on good footing. If you leave the interview thinking the whole thing was a disaster, you can always request a second interview explaining the problems you had, too.

 

2. Follow Up Afterwards

Don't let your interview be the last they hear from you. If you follow up afterwards, you'll help them remember who you are, and make sure your resume doesn't fall into the abyss of the forgotten. Send a thank you note after your interview, and a short email later on to check in if you haven't heard back. Take into account how you've been communicating with them so far, though, as different modes of communication may be more beneficial. If you have a follow up interview, be sure to nail that too.

 

1. If You Don't Get Hired, Find Out Why

Not every interview will be a winner, sadly, even if you do everything right. If you don't get hired, the best thing you can do is find out why and apply that knowledge to your next round of interviews. Look back on your interview and think about what you could have done better, whether it's avoiding the "overqualification" trap or just simply using better grammar. There are any number of reasons someone might not hire you, and all you can do is use this round as practice for your next interview.

Wednesday, December 5, 2012

Ramp Up Your Job Hunting Over the Holidays to Get Your Resume in Front of People Easier

By Thorin Klosowski
The business world tends to slow down a bit as the holidays come around, and The Wall Street Journal points out that it's an excellent time to start getting your resume into places because it will get seen by the right people. 

If companies are gearing up to hire people for the first quarter, they're looking for people right now. The office itself is typically a bit slower, but the Wall Street Journal suggests that's why it's an excellent time to reach out to hiring managers:


Workplaces that are open will typically be quieter, which is an ideal time to make that connection by phone, email or even setting up a lunch meeting, says Laurie Ruettimann, a human-resources consultant from Raleigh, N.C. "You're not competing with the regular rush of business. Just remember that many people work half days during the holidays or may work from home."


If you're on the job hunt, it's easy to relax into the holidays and wait for the new year. Instead of waiting, get your resume in now and it might make in front of the right person a little easier.

How to Generate More Interviews with Your Resume


By Anish Majumdar

It's a situation pretty much everyone finds themselves in at some point during their careers: sending your resume out to scores of recruiters and/or hiring agents...and not hearing anything back. Before you consider giving up on your ideal job, here are three powerful tweaks you can execute that will immediately increase the amount of attention your resume receives.

 

Develop a Clear Job Target

Specificity is one of the keys to a successful search in today's job market. Instead of going the "one size fits all" route with regards to your resume, research open jobs using sites like Monster and Indeed and start developing a database of positions that interest you. While you should ideally end up with a single job target, it's perfectly fine to conduct a job search across multiple targets. Just be sure to develop a separate resume version for each.

Insert the EXACT TITLE of the position you're applying for right at the start of the resume. 
This will minimize the chances of your document being mis-categorized or lost in digital limbo during the submission process.

Develop an opening paragraph that highlights why you'd be a great fit. 
Key experience at a previous job, a recently acquired degree or training certification, even soft skills such as team building/leadership or managing multiple client priorities are all examples of what might work within this section. Keep it brief, no more than 3-4 lines, and make sure it comes across as genuine.

Create a "Core Competencies" section. 
Look through the job postings you've gathered and make a list of skills that are frequently requested (that you actually possess). Now create a section beneath the opening paragraph that lists these skills. For example, a Marketing specialist could have terms like Marketing Plans, Corporate Branding/Rebranding, and Trend Tracking & Analysis within this section. Utilize bullets to differentiate between terms and keep things tidy.

 

Structure Your Work History to Support Career Goals

At its core, a resume is a personal marketing document. While most jobseekers know to leave off negative information such as why they were let go at a particular job or other workplace conflicts, it's the savvy ones that understand the importance of emphasizing and de-emphasizing positions within the "Professional Experience" section to support their career goals. Ask yourself the following questions to determine the optimal layout of this section:


Is the position directly relevant to the job I'm after? If so, begin the position with a few lines describing unique responsibilities, followed by a "Key Accomplishments" or similar section offering bulleted accomplishments. This approach provides the necessary context and really makes an impact visually.

Can I use the position to highlight soft skills or a unique aspect of my background? Many jobs that aren't directly related to what you're presently after can still hold value in these 2 areas. Use the same approach as above but make sure these positions take up less space within the document.

Is the position a liability? If you took on a role that was a significant step down in terms of responsibilities, salary, etc. or simply didn't work out, then it's worth considering leaving off entirely. As long as it doesn't create a major time gap within the resume, then simply skip to the next position. If it does, then briefly encapsulate the position within 1-2 lines and move on.

 

Eliminate Red Flags

One of the most frequent reasons resumes get rejected is due to "red flags" that pop up during the evaluation process. Here's the thing: being upfront about a potential vulnerability gives you the opportunity to control it, whereas ignoring it basically guarantees that it's going to be perceived as a negative. Here are the major causes of red flags and how you can keep them from becoming a barrier to your candidacy:

Lack of a clear link between stated career goal and work history. It's important to use the opening paragraph you developed in step #1 as a kind of running theme within your resume. Make sure that the skills and attributes mentioned here are expanded upon throughout your work history, particularly with regards to recent jobs you've held. Don't be afraid to be a little redundant if necessary. A clear link is crucial to establishing credibility during the hiring process.

Significant time gaps in your work history. While a gap of a few months between jobs won't raise any eyebrows, anything over 6 months needs to be addressed. Create a "Career Note" of a few lines and place it directly within your work history, between the 2 positions in question. Examples of information to include here can range from managing family responsibilities and fulfilling a personal life goal to taking an advanced training course or exploring new career avenues. Just make it clear that you weren't sitting around doing nothing.

Lack of necessary education and/or training. If you're currently obtaining a degree or advanced training in a particular area, don't wait until graduation to leverage it within your resume! Simply add the words "In Progress" as well as the anticipated graduation/completion date when listing it within the "Education" section and you should be good to go.

Thursday, October 18, 2012

Think Outside the Box to Get Your Resume Noticed

If you want to get hired in today's job market, you have to stand out from the crowd. Sean Weinberg of resume analyzing website RezScore offers tips for getting your resume noticed in a sea of competitive job-seekers.

 

Reverse write your resume

This one is no fun, but can be really effective. Forget everything you already have on your resume. Go open a new blank document. On your second screen (if you're a LifeHacker reader, you have two screens, right?) pop open the job description of the job you're seeking.
 
Now reverse chronologically write your resume, by focusing exclusively on "what have I done that the people who wrote this description will like?" If you can, match it bullet by bullet (try not to be too obvious about this). The process of building a resume from scratch that is targeted towards a particular job forces you to let go of the unnecessary material you have in your generic resume. Be a salesperson, not a fact-reciter.

 

Subtly nod to the employer using color

I just tried this fun little experiment with one of our RezScore resume writing clients and it went over really well. The client was applying to work at Coca-Cola and wanted to differentiate herself somehow, since it is so difficult to break in to Coke. We wanted to do something subtle that let Coke know this was a targeted application, while not being cheesy or overly aggressive. The trick ended up being super simple. We used Coke Red to color the client's professional headline. That's it; the rest of the resume was done in the usual fashion.
 
Because we used Coke's very well-known red color for the headline, the HR person knew my client was targeting her resume, and was impressed with the subtlety of the pitch. The next time you apply to a company with a recognizable logo—try using a bit of the coloring somewhere in your resume. (Note: we DO NOT recommend copying and pasting the logo itself into your resume!)
 
By Sean Weinberg

Thursday, October 4, 2012

How to Stand Out in an Interview


You've just landed a job interview for a position you really want. Congratulations! Now, you know you only get one chance to impress, but how exactly do you do that? Given all of the conflicting advice out there and the changing rules of getting a job, it's no wonder that job seekers are confused about how to best prepare for and perform in an interview.

 

What the Experts Say

 

One common piece of advice is to "take charge" of the interview. John Lees, a career strategist and author of The Interview Expert: How to Get the Job You Want and Job Interviews: Top Answers to Tough Questions, says this advice is misleading: "The reality is that the interviewer is in control. Your job is to be as helpful as you can." Claudio Fernández-Aráoz, a senior adviser at Egon Zehnder International and the author of Great People Decisions, agrees: "You need to help interviewers do the right thing since most of them don't follow best practices." According to Fernández-Aráoz, who has interviewed more than 20,000 candidates in his 26 years as a search consultant, most interviewers fall prey to unconscious biases and focus too heavily on experience rather than competence. It's your responsibility to make sure this doesn't happen. Here's how.

 

Prepare, prepare, prepare

 

Most people know they need to show up to the interview having done their homework, but both Fernández-Aráoz and Lees agree that people rarely prepare enough. "You can never invest enough in terms of preparation. You should find out as much as possible about the company, how it's organized, its culture, the relevant industry trends, and some information about the interviewer," says Fernández-Aráoz. He also advises researching the specific job challenges. This will allow you to demonstrate you have what it takes to fill the role.

 

Formulate a strategy

 

Before you enter the room, decide what three or four messages you want to convey to the interviewer. These should "show the connection between what you have achieved and what is really needed to succeed in the specific job and context," says Fernández-Aráoz. Lees says the best way to do this is to draft narratives ahead of time. "People buy into stories far more than they do evidence or data," he says. Your stories should be concise and interesting. Make sure they have a good opening line, such as, "I'm going to tell you about a time that I rescued the organization." Then, learn them like the back of your hand. Know how they begin and end so you can relay them without stumbling or sounding like a robot. Whenever possible, use one of your stories to answer an interview question.

 

Emphasize your potential

 

"No candidate will ever be perfect, and you will be no exception," says Fernández-Aráoz. Instead of harping on where your resume might fall short—or letting the interviewer do the same—focus on your potential. This is often a far better indicator of future job performance. "If your past achievements are not directly related to the job, but you've demonstrated a great ability to learn and adapt to new situations, you should very clearly articulate that," says Fernández-Aráoz. For example, if you're interviewing for an international role but have no global experience, you might explain how your ability to influence others in a cross-functional role, such as between production and sales, proves your ability to collaborate with different types of people from different cultures.

 

Ace the first 30 seconds

 

First impressions matter. Lees points to psychological research that shows that people form opinions about your personality and intelligence in the first 30 seconds of the interview. "How you speak, how you enter the room, and how comfortable you look are really important," he says. People who perform best in interviews start off by speaking clearly but slowly, walk with confidence, and think through what "props" they will carry so they don't appear over-cluttered. Lees suggests rehearsing your entrance several times. You can even record yourself on video and play it back without the sound so you can see precisely how you are presenting yourself and make adjustments. The same applies to phone interviews. You need to use the first 30 seconds of the conversation to establish yourself as a confident, calm voice on the line.

 

Don't be yourself

 

Lees calls the "be yourself" advice "demonstrably untrue." He says, "It's a trained improvised performance where you're trying to present the best version of you." Bring as much energy and enthusiasm to the interview as you can. But don't oversell yourself. Because there's an oversupply in the talent market, employers are wary that people are exaggerating their experience and skills. "If you're going to make a statement about what you can achieve, you need to back it up with hard evidence," Lees says.

 

Be ready for the tough questions

 

Many people worry about how to answer questions about a pause in their work history, a short stay at a recent job, or other blemishes on their CV. Again, the best approach is to prepare in advance. Don't just have one answer for these difficult questions. Lee suggests three lines of defense. First, have a simple, straightforward answer that doesn't go into too much detail. Then have two additional answers ready so that if the interviewer follows up, you have something further to say. For example, if you didn't finish a degree that would've been helpful to the job, be ready to answer an initial question with something like, "I felt it was better to go straight into the work world." If the interviewer pushes further, be ready with another level of detail, such as, "I thought about it carefully. I knew it would carry negative connotations but I thought I would learn a lot more by working." Lees says, "The key is to never be pushed so far that you are left high and dry without a smart answer."

 

Be flexible in the room

 

Even with all of the right preparation, you can never predict exactly how the interview will go. "You need the radar working in the room. A good candidate knows how to tweak the performance to play to different situations," says Lees. Ask yourself: Do I need to supply better answers? Do I need to work on my tone? Do I need to just shut up? "A lot of interviewers like to hear themselves talk and you should be willing to let them," says Lees. Adapt to the circumstances.

 

When it's going poorly

 

There are times when it's clear the interview is not going well. Perhaps the interviewer is not engaged or you stumbled over answers to some important questions. Resist the temptation to agonize over what's already happened. "That's a surefire way to get lost," Lees says. Instead, focus on the moment. "Concentrate on answering the current question as if it's the first," he says. You can also redirect the conversation by acknowledging the situation. You might say something like, "I'm not sure if I'm giving you what you need" and see how the interviewer reacts. "You just have to be sure you aren't digging a deeper hole," says Lees.

 

Principles to Remember

 

Do:
  • Find out as much as you can about the job qualifications ahead of time
  • Prepare concise stories that demonstrate your ability to do the job
  • Rehearse the first 30 seconds of the interview—they matter most

Don't: 
  • Panic if the interview is going poorly—focus on giving the best possible answer to the current question
  • Try to anticipate exactly how the interview will go—be prepared to adapt to what's happening in the room 
  • Answer a tough question all at once—reserve detail for follow-up questions

 By Amy Gallo

Tuesday, July 17, 2012

How to Nail Your Follow-up Interview


BY Thorin Klosowski

You nailed your first job interview and they've asked you to come for another. It's a great feeling, but at the same time, it also means you have to go through that whole process again. Here's how to nail that second interview and bring something new to the table.

The second job interview is typically all about getting to know you on both a personal and professional level. When you're interviewed, your prospective employer wants to know if you can handle the details of the job, and if you're going to fit in with the company in general. That's really it. The second interview might be more relaxed and conversational or more hectic with a full panel of people talking to you. Either way, your preparation and composure are the same.

Review Your Performance on the First Interview

You did well on your first job interview. Otherwise they wouldn't be asking you back for a second. This likely means you have the behavioral aspect nailed, but the second interview is all about getting to know you better. Before you head into the job interview, think back to the first interview and the key points your potential employer made. Take another look at the job description and start coming up with responses to the same sorts of questions you already had. Basically, you already had an inside look at the job, the people, and the workplace. Use it to your advantage.

You also had a chance to scope out the overall "feel" of the office on your first trip. Use that to decide what to wear for the second. You still want to look nice, but use your new inside knowledge to decide what "nice" really means.

Prepare Yourself for Deeper Questions

The second interview is all about digging into real details about a job. This means you'll likely meet with your immediate supervisor if you haven't already. It also means you're asked deeper questions about your work history, personality, and how you'll handle the job. Your potential employer might quiz you on your technical skills, go in-depth into your work history, or even want you to dig into the reasons why you think you'd fit in at the company. The only way you can really prepare for this is research. As Forbes points out, it's all about preparation:

Have as clear a sense as possible of the department's purpose and challenges. Your main goal in this meeting will be to show how you, with your particular skills and background, will help the department succeed. You can only do that if you know what the department's needs are. Of course visit the company's Web site, but that's just a start. Read company press releases, related news stories and other general industry news to find out about the whole sector. Learn about any competitors and their strengths and weaknesses.

You can get away with a little ignorance about the job in the first interview, but it's not going to fly in the second. Since you reviewed your performance on the first interview, you can also look back at the more detailed job description and start coming up with specific examples where you can apply your work history to this job. Don't be surprised if you get some of the same common job interview questions, but prepare for them with more specific answers.
When you're applying for a technical or creative position you're also often asked to showcase your skills on the spot. This is in addition to any portfolio or samples you might have already brought in. It probably won't be anything too complicated, but make sure you're prepared for the demands of the job.

Get Ready to Meet Some Future Coworkers

It's not uncommon for the second interview to include a few other people in your potential department or to end with a short tour. The main reason for this is to make sure you're going to fit in. You can't really prepare for this, but be ready for it. As Southeastern Louisiana University point out, it's both for the employer's benefit and yours:

A major reason for the second interview is so the employer can see how well you fit in with the company culture. Realize that the interviewers at your second interview want to learn how well you will get along with other team members with whom you'll be interacting every day. Deploy your very best interpersonal communication skills. But - remember that it's OK not to fit. If you aren't a good fit with the employer, you probably wouldn't be happy working there anyway. And remember, that this interview is also your opportunity to determine whether the company is a good fit for you.

The second interview is partially about making sure both parties will be happy. When you're getting that tour or meeting coworkers make note of their behavior, dress, and even their workspaces. You should have an idea whether you'll fit in by the time you shake hands and walk out the door.

Now's the Time to Really Ask Questions


You probably asked a few questions in your first interview, but asking questions is just as important in the second interview. If you didn't ask them in the first interview, Fortune's common questions you should ask is a good place to start. Talking with Forbes, career coach Debra Wheatman offers up one set of questions you should always ask on the second interview:

It's a marriage. Always ask hiring managers what they like about the company, what they think are the firm's short-, medium- and long-term goals and how it has delivered on them. That will give you a sense of how organized they are.

Basically, make sure you really want to work where you're interviewing at, and ask any questions that will help make you feel confident in your choice.

Yes, You Should Send Another Thank You Email

Chances are you interviewed with different people in your second round. This means you should send out another round of thank you notes when the interview is over. Before you leave the interview, grab a business card for the person (or people) that interviewed and follow up the same way you did in the first interview.

Of course, you also want to prepare yourself in the same way you would for the first interview. Get a good night's sleep and eat well ahead of time. Be nice, keep your answers concise, and don't shy away from small talk. If you need some help remembering everything, fill out a one sheet to get all your points in one place.

Friday, July 6, 2012

How You Can Beat Computerized Applicant Screenings


Computerized applicant screenings are a catch-22—tell the truth and the system may disqualify you; lie and it will catch up to you in the interview process. So what's the solution? Dylan Alford explains how a little creativity and a lot of perseverance can get you past the computer and into the interview.

I stared at the screen for what seemed like an hour. "Do you have experience marketing software in a business-to-business environment?" the computer asked me.

I knew if I answered "No" to this question, which was the truth, I would probably be automatically excluded as a candidate for this job. No chance of anyone at this company that I desperately wanted to work for even looking at my resume. Forget about getting an interview. And it was a shame, because I knew I could not only do the job they were advertising, but I could excel at it.

But I wasn't willing to lie. That would be a deal-breaker if I ended up being considered for the position. So, I clicked "No" and completed the rest of the online application.

Five minutes later I opened my email to find an automatically generated rejection message. I was not being considered for the position. And nobody - no human being - had even looked at my application or resume. The software the company used to manage the online application process automatically eliminated me because I answered "No" to that one screening question. Game over.

 

When Software Replaces Recruiters

I understand why companies use this kind of software to screen out "unqualified" applicants. About 13 million people in the U.S. are officially looking for work. And a lot of people apply for jobs willy-nilly, regardless of their experience or skill set. The HR department simply can't sort through all of the applications.

But software simply can't do the job as well as a human. It can't apply judgment and pass along an application from someone who meets nearly all the requirements. Or maybe the problem is whoever creates the screening requirements for these positions sets the bar unreasonably high, with the hopes of narrowing the pool.

A recent article in The Wall Street Journal says hiring managers now pile up so many requirements for jobs that it's almost impossible to find someone who meets them all. The owner of a temporary staffing company quoted in the article calls it "looking for a unicorn." He tells of a business he worked with that received 25,000 applicants for an open engineering position only to hear from HR that none were qualified. None! Nobody, out of 25,000?

 

Connections Are Key

But here's the thing. If you really want a particular position, getting weeded out by the screening software should never stop you from going after it. I don't advocate lying. I don't advocate spending a lot of time trying to game the system.

What I do advocate is building personal connections inside a limited number of target employers. Organizations that are a good fit for you. You need to meet people - either in person, on the phone or online - who work at those companies so if you run into a situation where your application gets weeded out, you know someone who will help you go around the software and reach the hiring manager.

 

How I Beat the Software

So what do you do if a job you know you would love and be great at and that you're qualified for comes along and you don't have any connections at that employer? That's the situation I was in when I got this automated rejection email for no reason other than answering one question on the application "incorrectly."

This was a company that hadn't been on my radar. I hadn't made any connections there. I was behind in this game. But this was a great job, and I wasn't willing to give up so easily.

Here's what I did:
1. I'd found the job posted on LinkedIn. I looked back at the posting there and saw it had been posted by a recruiter who works in HR at the company. I wasn't connected to the recruiter on LinkedIn, but I saw in her profile that she was a member of a marketing-related LinkedIn group I'm in. That meant I could send her a direct message through LinkedIn. I sent a message explaining the situation, why I felt my skill set was a good match despite my lack of software marketing experience, and provided a link to my profile and attached a copy of my resume.

2. Then, by doing a little digging on the company website, I figured out which of the company's locations she was most likely to work at. I sent her a package in the mail with a unique, direct marketing-style cover letter, my resume, samples of my work and a card that simply said, "Call Me" and included my mobile phone number.
I did all of this on a Wednesday. The following Monday, she called. She agreed I was well-qualified for the position and said she was impressed by my persistency and the mail package I sent her. She asked a few specific questions about how my experience and skills might be transferable to the software industry, and since I'd prepared to answer those questions, I responded with no problem.

Then she said she would recommend that the hiring manager interview me. A week and a half later I interviewed with the hiring manager. It went great, and I went through two more rounds of interviews with various members of the team. In the end, I didn't get the job. The hiring manager ended up going with an internal candidate (who obviously had software marketing experience and had worked with the hiring manager in the past).

Yet the recruiter emailed about a month later to ask if I was interested in applying for another marketing position they had open. Unfortunately, this other job would have meant relocating my family, so it wasn't a good fit.

But that doesn't mean I didn't win in some way. The point is, I did beat the evil software. I didn't let something stupid and arbitrary stop me from going after a position I knew I wanted.
And you can do the same. You might have to get creative. You might have to be a little pushy.

But you can do it. It really depends on how badly you want it.

 By Dylan Alford